CANCELLATION POLICIES
At Sound Body Mobile Massage, we understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all of our clients and out of consideration for our therapists’ time, we have adopted the following policies:
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24 hour advance notice is required when canceling an appointment. This allows the opportunity for someone else to schedule an appointment.
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If you are unable to give your therapist a reasonable time of advance notice you may be charged a $45.00 fee for your missed appointment.
SCOPE OF PRACTICE
Sound Body Mobile Massage onsite massage therapists are licensed professionals and held to the highest standards of the American Massage Therapy Association and National Certification Board for Therapeutic Massage and Bodywork.
Massage Therapy is a profession in which the practitioner applies manual techniques, and may apply adjunctive therapies, with the intention of positively affecting the health and well-being of the client.
Onsite massage therapists do not diagnose or prescribe for medical conditions nor are they allowed to provide treatment for a specific condition without a doctor’s supervision. The onsite massage therapist is required to refer you for diagnosis and to follow recommendations of your physician.
RESPECT FOR CLIENT NEEDS AND BOUNDARIES
Sound Body Mobile Massage onsite massage therapists are happy to adjust pressure, musical volume, work longer on an area or move on if you request it.
The client may choose to refuse any onsite massage methods, stop massage at any time, and is free to ask the therapist to leave.
PROFESSIONAL BOUNDARIES
Requests for sexual activity will not be tolerated, will be viewed as solicitation, and reported to the proper authorities under the guidelines of the onsite massage therapy policies and procedures. The client will not be rescheduled if this occurs.
The breast and genital area will not be massaged under any circumstances. A professional distance will be maintained from these areas. Also, low back, hip & gluteal area will be massaged only on request.
Sexual interaction or discussion of any kind between the client and the massage therapist is NEVER appropriate.
CONFIDENTIALITY AND CONVERSATION
Any discussion between the onsite massage therapist and the client is confidential. The client may or may not choose to talk during the onsite massage.
We are happy to listen to your conversation and share our professional expertise. We prefer to not discuss topics of a political, private or sexual nature.
NEW AND PRE-EXISTING MEDICAL CONDITIONS
It is the responsibility of the client to keep the onsite massage therapist informed of any medical treatment currently being taken, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the onsite massage may be continued.
The client must also keep the onsite massage therapist informed of any changes in health conditions.